Incredible Party Box Terms

 

Incredible Party Boxes – Terms and Conditions

 

1. All Incredible Party Boxes (IPB) content descriptions and images are to be used as a guideline. Whilst we always endeavour to provide exactly what is described in each package, on occasion there may be some variations to the contents. If an item is out of stock we will replace the missing item with other items from the same pack to equal value. In which case there there will be no refunds for Incredible party boxes supplied.

 

2. The hirer will indemnify Incredible Events at all times fully against any liabilities, demands, actions, claims or proceedings arising from or in connection with the equipment provided in the IPB.

 

3. For any Hire Packages, both to deliver and return the hired equipment. It is the responsibility of the Hirer to return all of the equipment, safely packaged at the date required. The Courier will require someone to be on the delivery and collection site all day. Standard Delivery is approx 3 days from order being received. If you require it faster we can offer quicker courier services, but please make us aware of this on email before making your purchase.

 

4. The accurate delivery address must be provided by the purchaser.

 

5. Any Delays caused by the courier will not be liable in any way by Incredible Events.

 

6. For any hire packages, If the courier is missed the responsibility to arrange the return all of the equipment safely becomes the responsibility of the Hirer / Hirer company.

 

7. Any issues caused by the courier service itself will, IE will not be liable in any way for delays, loss or damage.

 

8. For Hire booking conformations please ensure that the mobile number provided will be of someone available to be at the collection point when necessary.

 

9. All customers should ensure they book their IPB in plenty of time before the event. We aim for party boxes to arrive withing 5 working days after initial purchase. If you would like to receive them earlier please let us know a latest deadline on ordering.

 

10. Incredible Events may accept party box returns,the party box needs to be returned to us in original condition and there is a £80 + VAT restocking charge to cover restocking and shipping costs and time.

 

Incredible events reserves the right to amend any offer without prior warning.

 

IF ANY PACKAGE IS RETURNED TO INCREDIBLE EVENTS FROM THE COURIER AS DELIVERY HAS BEEN ATTEMPTED AND FAILED THE CLIENT WILL BE DUE A SURCHARGE OF £50 + VAT TO COVER THE SHIPPING, PICKING AND INCONVINIENCE.

 

Hire Payment:

1. Payment for hire goods ordered shall be made before any courier is dispatched from Incredible Events, unless the customer shall have been granted a credit account. In the absence of any specific credit period the invoice shall be construed to express a maximum period of thirty days.
2. Incredible Events reserve the right to add to any overdue balance at the due date an additional sum calculated by reference to 8% per annum above clearing bank base rate for the time being on any outstanding balance accruing on a daily basis.
3. Where an order made by customers is accepted by Incredible Events and a deposit is paid over by the customer and such sum is agreed between the parties, Incredible Events reserve the right to retain the full amount of the deposit to set against any costs they incur in fulfilling the customer’s order. If any damage exceeds the deposit then the additional costs will be paid by the hirer in line with the terms above.
4. Payment by BACS should be sent to:
   Incredible Events Ltd
   Sort Code: 40-17-10
   Account no: 32529092
   Reference: Company / Your name